Shipping & Delivery Information

Please contact us if you have any questions:


  • Free Delivery
  • You will get a full refund if your order does not arrive within the delivery time promised.
  • Please allow 28 days delivery from dispatch for all other items not marked as express delivery at checkout.
  • Items marked for express delivery will be dispatched within 24hrs and sent by 1st Class Royal Mail.
  • A maximum of 90 days for deliveries to Russia, 60 days anywhere else.

Buyer Protection

  • Full Refund if you don't receive your order
  • Full or Partial Refund, if the item is not as described


  • Returns accepted
  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • If the product you receive is not as desired or described, you may return it in the original condition before order completion (when you click ‘Confirm Order Received’ or exceed confirmation time-frame) and receive a full refund.
  • The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount.